Posted on: 03/01/2018

Responsibilities:

• Provides functional and technical support/expertise during development, implementation, testing of complex projects
• Produces detailed functional requirements and/or user stories, including non-functional requirements
• Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
• Responsible for facilitating business requirements gathering and determining technical impacts
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
• Assumes the role of product owner as necessary
• Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Develops a strong understanding of the business unit’s function and effectively communicates technical issues and solutions in non-technical terms to the business unit
• Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain

Requirements:

• 6 or more years work experience in an application development, testing, and/or business/systems analysis role or equivalent combination of transferrable experience and education.
• Bachelor’s degree in an IT related field or equivalent work experience
• Thorough knowledge of Information Technology fields and computer systems
• Demonstrated organizational, analytical and interpersonal skills
• Proficient in requirements gathering methodologies and the SDLC
• Understanding of typical architecture standards and ability to apply them in their design work
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
• Experience in applying research methodology to business solutions.
• Knowledge of systems development concepts and methods
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
• Experience managing multiple priorities
• Industry knowledge in related business area

Preferred:

• Experience using Agile methodology
• Channel management experience is a plus
• Channel partner functions, applications and usage is a plus
• Knowledge of compensation process